Personal Data Protection and Privacy Policy

GULLÓN is fully committed to the fundamental right to protection of your personal data and this privacy policy is designed to inform you of your rights, pursuant to current data protection regulations.

1. IDENTITY OF DATA CONTROLLER

• Corporate name: GALLETAS GULLON, S.A.
• Tax ID (NIF): A34002501
• Corporate domicile: Carretera de Burgos, Km 1.5, Aguilar de Campoo (Palencia).
• E-mail: lopd@gullon.es
• www.gullonzero.com
• Social networks: Facebook, Twitter, LinkedIn, TikTok and Instagram

2. PURPOSES AND LEGITIMACY OF PROCESSING YOUR PERSONAL DATA

GULLÓN acts as personal data controller for the following purposes and in accordance with these legitimate grounds: a) Based on the explicit, free and unequivocal consent which, as appropriate, you have given us at the time of collecting your data:

• In order to provide a response to any requests, suggestions or claims that you may make regarding any GULLÓN service or product, and also in respect of any issue or question arising as a user of the website.
• Provide you with information with respect to GULLON’s products, novelties and services.
• Provide you with advertising and to manage promotions
• Process your participation in competitions offered through any of our social networks or the actual website.
• Carry out any segmentation and to obtain profiles according to your interests and to make our advertising more efficient, and improve the services that we offer through the installation of cookies and other monitoring devices on your device. For further information please consult our Cookies Policies.

b) Based on management of the contractual or pre-contractual relation:

• Assessing the curriculums received and managing selection processes.

To manage the acquisition of our products and their corresponding payment, deal with any incident or request deriving from these actions, as well as carrying out any formality or process relating to dispatch or post sales service. c) Based on GULLÓN’s legitimate interests:

• To keep you informed of our goods and services and to send you our news, advise you of events, and all the other activities that we carry out by conventional and/or electronic means.
• Make regular checks of our services and carry out satisfaction surveys for the purpose of assessing and improving the quality of our goods and services.

d) Com base no interesse legítimo da GULLÓN:

• Mantê-lo informado sobre os nossos produtos e serviços, bem como enviar-lhe notícias, avisá-lo sobre eventos e restantes atividades que organizamos, por meios convencionais ou eletrónicos.
• Realizar revisões periódicas dos nossos serviços e levar a cabo inquéritos de satisfação com o objetivo de avaliar e melhorar a qualidade dos nossos produtos e serviços.

3. SOCIAL NETWORKS PRIVACY POLICY

GULLÓN informs users that the company has profiles on the following social networks: Facebook, Instagram Twitter, LinkedIn, YouTube, TikTok mainly for the purpose of advertising the company’s goods and services. When you are browsing on social networks, GULLÓN processes your personal data for the following purposes:

• Contact and user management: the personal data of users who contact GULLÓN through our social network profiles shall be processed in order to manage that contact, deal with requests and provide the services required, such as customer service and/or complaints, or incidents based on the management and processing of the legal relation established between the user and GULLÓN.
• Analysis of GULLÓN’s corporate reputation: analysing publications and references made by users and which are directly addressed to Gullón, for the purpose of discovering consumers’ opinions and the brand reputation, in order to enable us to improve our goods and services based on GULLÓN’s legitimate interests.
• Manage and process your participation in competitions offered through any of our social networks,: the processing of your data shall be made in accordance with the terms and conditions established in the respective Legal Conditions of the Promotion that interested users may consult, and should expressly accept, prior to taking part in any promotion, and they may establish other specific processing purposes. Processing of your personal data shall be based on the user’s consent provided at the time of requesting participation. Furthermore, your data shall be communicated to Notaries (in order to carry out draws before a Notary Public) and to the Public Authorities (in order to comply with tax obligations).

Your personal data shall be retained unless you request its deletion or rectification, and if you do not oppose the continuing processing of your data, or in the case of processing that requires your authorisation, if you do not withdraw your consent.

4. DATA RETENTION PERIOD

The personal data that you provide shall be retained for the period needed to offer our services and comply with legal obligations while they are required for the purposes for which they are destined.

5. DATA COMMUNICATION

GULLÓN may communicate your data to the following entities in respect of the purposes described above: – The competent bodies of the Public Authorities in compliance with the legal requirements applicable to GULLÓN. – Auxiliary service providers required for the normal operation of GULLÓN services, such as hosting providers, internal management tools, marketing service providers etc.). Some of the providers indicated may be located in jurisdictions that do not generally provide the same guarantees as in Europe in terms of personal data processing. However, we guarantee that we have put in place the requisite safeguards with the signature of contractual clauses typical of the European Commission which will ensure a leval of protection equivalent to that of the European Union.

6. DATA PROTECTION RIGHTS

We wish to inform you that you may exercise the following rights regarding our services: Right to access: You are entitled to be informed of the type of data we process and their characteristics. Right of rectification: You are entitled to request amendment of the data provided, due to their inaccuracy or the fact that they have been modified. Right of deletion: You may request deletion of all your personal data at any time and GULLÓN shall proceed to delete them. Right to restriction of processing: You may request restriction to the processing when said processing is illegal or contrary to the purposes for which the data was collected. Right to portability: You may request a copy of the data that has been processed by GULLÓN at any time, in order for them to be transmitted to another company, as appropriate. Right of opposition: You may request that processing cease, based on GULLÓN’s legitimate interest. When you so request, GULLÓN shall cease from processing your personal data and shall refrain from remitting any advertising communication You may exercise your rights by submitting the appropriate request (attaching a copy of your national ID document or any other document attesting to your identity, to the following email lopd@gullon.es or by post to GULLÓN, Carretera de Burgos, Km 1.5, Aguilar de Campoo (Palencia). In order to request access, rectification, deletion or restriction to the processing of the personal data or to oppose their processing, in the event that this request conforms to the requirements established in the General Data Protection Regulation, in addition to those of Organic Law 3/2018 of 5December on Personal Data Protection and guarantee of digital rights, by writing to the data controller at lopd@gullon.es, or by contacting the Spanish Data Protection Agency and submitting a claim to this control authority at www.aepd.es.

7. SECURITY

Regarding the personal data that the company collects, GULLÓN has taken and shall take in future any technical and organisational measures required to ensure their protection and prevent their alteration, loss, and/or unauthorised access, in the light of the state of the art, the nature of the data stored, and the risks to which they are exposed, in compliance at all times with applicable regulations.

8. CHANGES

This Privacy and Personal Data Protection Policy may be amended and should there be substantial changes thereto, we shall contact you so that, as appropriate, you may indicate your conformance in this regard. If you do not agree with any of the changes made, you may exercise your rights or manage your consent.

9. Applicable law and jurisdiction

The relation established between you and GULLÓN shall be governed by Spanish law. Any dispute arising shall be submitted to the Courts and Tribunals of Palencia.